What Our Clients Say
“In March of this year, I searched for a realtor to sell my mother’s home in Mill Valley, interviewing several. I choose Jane and Peter Richmond. I was very impressed with their professional
The house was listed and sold the first day. We received six offers, all above the listed price. Jane explained the benefits of each offer, placing two in a
I highly recommend Jane and Peter to anyone buying or selling a home in Mill Valley. If I had another property to sell, they would certainly be my first and only choice.”
I’m writing to let you know how much I appreciate having had the good fortune to have you as my realtor. Without your patience and professional approach to the search, I wouldn’t be moving into my new home. The property that you found for me couldn’t be better. After listening attentively to my specific needs, and assessing the market inventory, you were able to guide me to the perfect place.
I was very impressed with your tenacity. After being told by both the seller’s agent and the lender that the property wasn’t approved for a VA loan, you kept digging through all available information and found that it was in fact approved. Your diligence saved me thousands of dollars, both in direct costs (i.e. mortgage rates, loan origination fees, etc) and preserved my working capital. That you never gave up on the deal or me is impressive in itself.
I know there are so many parameters to consider in a real estate search from having been a licensed agent in another state in years past. I have worked with many realtors in a plethora of situations, as a buyer, seller, and as an agent myself, so I’m in a unique position to know an outstanding agent when I meet one.
You went above and beyond all reasonable expectations to see that my needs were met, and you were so attentive and caring every step of the way. I was appreciative of all the time you gave to my search. You never gave up until you found the perfect fit. I genuinely feel that this property wouldn’t be mine today had I not had you working so hard for me.
Please know that I will always seek you out in the future for any real estate needs I may have.
If you are ever in need of a recommendation, please feel free to refer any potential client to me. I would be pleased to explain exactly how, with patience and with the utmost skill, you made my real estate purchase happen. Be assured that I will be recommending you to anyone in need of a real estate professional.”
“Thank you so much for your help finding a second location for our business. We are entering the final stages of building out the space and I am reminded of the long process just to find it. You hung in there until the end. I literally called a dozen real estate brokers before finding you. None of them followed through; not one.
Peter, you are the only one who followed up every lead and returned every phone call. After looking at so many different locations, we finally found the perfect space. You were there for us. Thanks again!”
Michael L., Mill Valley/San Rafael
“…On a very personal note, I want to thank you for making me feel very welcome in a new city. You truly made the often times
“Peter and Jane Richmond,
In all aspects of these transactions, their work was exemplary. This work included pricing our home, developing a website for 109 Hazel, preparing it for sale, conducting various repairs on both the old and new homes, coordinating inspections and filling out paperwork, negotiating terms and finalizing the transactions.
Their work was so effective that we sold our older home in 24 hours in a rapidly declining market, and closed on our new home in very few days. Our home on Hazel received multiple offers and sold over the asking price. The financing was creative, challenging, and required tight execution. Jane’s referral to an outstanding mortgage broker facilitated this wide range of transactions; her and his client service was exemplary. The Richmonds, their vendors, and professional associates in every aspect of these activities were outstanding.
I would highly recommend the
Thank you for all the support and patience you gave us in our home search.
Moving to Mill Valley took some adjustment for us – and I know we weren’t the easiest clients! Your perseverance, guidance and positivity made it so much easier!
Thank you for always responding to our questions, making yourself available to show us homes even before they hit the market and making our transaction (finally!) so easy.
You have a deep knowledge of all the Mill Valley neighborhoods and were so insightful as to what we might like or not like about each one.
We’re so happy you stuck with us and helped us find our home!
We wish you all the best and hope to stay in touch!
With love and gratitude”
“..We want to thank you for the wonderful experience that we had regarding the sale of our home in Mill Valley. We felt that you had our backs at every turn. You listened to what we wanted and guided us to excellent people who helped us with painting, staging, window washing, gardening, and moving. Because of your years in the business, you seemed to know all the right people!
Your professionalism and knowledge of the Mill Valley real estate market made us truly feel a sense of calm in a rather stressful period. We would highly recommend you to anyone looking to buy or sell a home in the Marin area.
Kudos also to Peter who, along with a great power presentation, helped with the background work on our sale. You make a terrific team!”
“..Now that escrow has closed on 3 Beverly Terrace, Beverly and I want to say, simply thank you. It turns out that you not only keep track of all the numbers year in and year out, you also have a great feel for the market (and the courage to have kept us from making silly mistakes). So, this is thanks to you for being the best, the best in all the complicated ways that real estate sales have become in the last 20 years, and in all the complicated ways that Mill Valley real estate has always been…”
“…Jane Richmond was the agent for the sale of our house at 70 Ralston Avenue, Mill Valley. It was a difficult house to sell for many reasons, but Jane was indomitable as she efficiently and competently guided us through the process.
Specifically, she arranged for contractors to upgrade our kitchen and bathroom and do extensive and complex repairs. And she introduced us to an excellent stager/designer. Since we live in Washington, Jane had to oversee much of the work. We were always impressed by her contacts and the respect they all had for her.
When a dishonest buyer tried to bully us into lowering our price by sending us exaggerated estimates to fix our house, Jane refused to let that mean defeat. Though we had to include the inflated estimates in our disclosure package, she found reasonable contractors whose estimates countered the others. She never lost faith that the house would sell, and that confidence was a gift in a stressful time.
Jane arranged for excellent advertising, and she had many open houses. She always informed us about the showings and the comments of prospective buyers, so we felt very much involved. She was patient and persevering. We are extremely grateful that we found her. We couldn’t have asked for more than Jane!”
“..Last year we sold a house and bought a house through TRI and I would like to let you know how pleased we were with our agent Jane Richmond,
Our quest was not an easy one. We were interested in moving to the northern end of Mill Valley but because we already loved the house we lived in, we wanted to be swept away by the new house. The search took a year and a half. Through that period, Jane never tried to talk us into a house we didn’t want. She just forged ahead enthusiastically.
Even after we found the right house, we were plagued with doubts: was there enough parking? Did we have enough money? Was the house worth the price? How would it survive an earthquake? Jane met each of these concerns with patience and, when necessary, more research.
She took the steps necessary to sell our old house quickly, and, throughout the negotiations involved in putting both deals together, she was a strong advocate for our interests. When it was clear that we would have to pay for some repairs on the house we were selling, she got estimates from an endless number of roofers, contractors etc. to ensure that we paid a fair price for these repairs. She worked just as hard to uncover possible problems in the house we were buying so that we wouldn’t be stuck with huge home improvement bills on top of our new big mortgage payments.
Jane is not only enterprising, she is a pleasure to work with. She approaches tense situations with warmth and humor and got us through the whole ordeal with a minimum of anguish…”
“…in June 2007, Mike and I retained Jane and Peter Richmond as our real estate agents to sell our house in Mill Valley. We chose the Richmonds because Jane serves on my Board of Directors (Senior Access), they are long-standing and well-respected members of our
Their calm and professional manner, attention to detail, knowledge of the market and strategic planning and compassion for others made this transaction effortless. They are to be commended as outstanding real estate agents, who I would highly recommend to everyone I know.
We only wish we had used their services when we purchased our new home! Unfortunately, we used a different real estate company and the experience was terrible. In fact, the experience was so stressful and unpleasant; I will never use that real estate company ever again!
Thank you for maintaining a high level of ethical and professional standards in your business. Jane and Peter were one hundred percent delightful to work with.”
“I have been wanting to write you to tell you how much I have enjoyed the time we have been working together.
I have been watching you for many years when I attended open houses in my neighborhood and long since decided that I wished to work with you when it came time for me to sell my property. I also have found your regular updates on the status of real estate in Mill Valley, that you send out in the mail, to be very informative.
As my main contact has been with you, Jane, on the sale of my property, I want you to know that I found you easy to work with. You were always honest, flexible and helpful in your answers to my inexperienced questions about the real estate market. Indeed, it has been an enjoyable relationship throughout.